Solve Customer Support with AI Agents
Give every customer an AI support worker
Build an AI Agent that understands its role, follows your support rules, uses your business knowledge, and connects to the tools it needs. Your agent can help answer questions, handle routine requests, collect customer information, use connected business functions, and pass sensitive or important situations for human review. Benefits • Respond to customers faster. • Handle repetitive questions automatically. • Use your own knowledge and documents. • Connect the agent to external platforms. • Keep conversations consistent with your rules. • Add human review where it matters. • Run support beyond normal working hours. The Agent system supports business functions including Customer Support, Customer Management and Communication, alongside tools, memory and knowledge.
Explore AI AgentsAutomate Support Operations with Workflows
Turn repeatable support processes into reliable automation
Build workflows for the support work that follows clear steps. Connect nodes, decide what happens next, pass the right data between steps, and only continue when your conditions are met. Connections can also transform data and resolve competing inputs. Run independent actions at the same time when you need faster processing.
Explore Chain WorkflowExample workflow
Use workflows for processes such as:
Result
Faster support. Less repetitive work. More time for your team to solve difficult customer problems.